CEOs and Boards of many companies have realized that crises are repeating themselves in diversity and intensity, and the impact is beyond the financial — it is in the trust of its stakeholders.
The instrument created in the 1970s for risk management has reached its limit. Years ago, stakeholders had a telephone and an address, and their power was given by the institutions they represented. Today, a stakeholder is anyone who feels impacted by a company’s communication, silence and decision.
Stakeholder governance is a system for gathering information, analysis, and recommendations that companies freely design (we provide the framework). It serves CEOs and Boards to make thoroughly well-informed decisions. Only in this way can they move from crisis to crisis to build consistent trust with their stakeholders.
